Reviews From Our Pinecrest-Area Customers

Both springs went with a bang on a Sunday morning with the cars inside. Tech was at the house in under two hours, replaced them with heavier coated springs sized for our impact door, and showed me the balance test when he finished. Door runs quieter than it has in years.

One cable frayed and the door went crooked in the tracks. They explained the salt-air thing — we're just east of Old Cutler — replaced both cables and the drums, and had it tracking straight the same afternoon. Zero pressure, exact quote before starting.

Replacing the door on a 1938 Gables home is not a normal job, and they treated it that way. Helped us pick a carriage-style impact door that suits the house, handled every detail, and the finished look is stunning. True professionals from quote to cleanup.

Our door woke the whole house every morning — original 1988 hardware, apparently. New sealed rollers and a tune-up and it's honestly silent now. In and out in about an hour, friendly tech, fair exact price quoted up front.

Lightning storm took out our opener board — door completely dead. They diagnosed it fast, had the right board on the truck, and added a surge protector so it doesn't happen again. Saved us from buying a whole new opener. Highly recommend.

A branch came down in a squall and creased two sections of our door near the bay. They matched the panels perfectly — you cannot tell anything happened — and checked the tracks and rollers for hidden damage while they were up there. Meticulous work.

Backed into the track edge (my fault entirely) and the door jumped its rails and wedged crooked. They told me on the phone not to touch it, arrived that evening, straightened and re-anchored the track and re-seated everything. Door's been perfect since.

Door stuck fully open at 10 PM and we were leaving on a trip at dawn. A real person answered immediately, a technician arrived within the hour, and the house was secure before midnight. That's what 24/7 is supposed to mean. Thank you!